AI-Driven Customer Support & Refund Engine
Summary
Engineered a fully autonomous e-commerce support workflow that handled intent recognition, order status lookups, and refund eligibility checks using Python, n8n, LLM APIs, and Webhooks.
About
High-impact AI Automation Engineer and Python Backend Developer specializing in end-to-end workflow automation and scalable API development. Expertly transforms fragmented business processes into structured, autonomous systems using Python, n8n, FastAPI, and LLM integrations, delivering measurable business efficiency. Proven track record of developing production-ready solutions for customer support, recruitment, and operational workflows, dedicated to technical excellence and clean code.
Work
Elite Virtual Hub
|Automation & Digital Operations Support
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Summary
Optimized digital operations by translating manual business tasks into structured, documented process flows, ensuring consistency and efficiency across the organization.
Highlights
Translated manual business tasks into structured, documented process flows, optimizing digital operations and enhancing organizational efficiency.
Collaborated effectively in a fast-paced, remote environment, ensuring consistent execution and continuous process improvement across various organizational functions.
Freelance AI Automation & Backend Developer
|Freelance AI Automation & Backend Developer
Remote
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Summary
Delivered custom API and automation solutions for clients, focusing on integrating legacy workflows with modern AI tools to enhance operational efficiency.
Highlights
Built and deployed production-ready systems using FastAPI and n8n, significantly improving operational efficiency for small-to-medium businesses.
Provided expert custom API and automation solutions, seamlessly integrating legacy client workflows with cutting-edge AI technologies.
Education
Nnamdi Azikiwe University
Awka, Nigeria
B.Sc.
Cooperative Economics & Management
Certificates
Certified AI Automation Specialist
Issued By
Nexith Academy
Python Boot Camp Certification
Issued By
Udemy
Skills
Programming & Backend Development
Python, FastAPI, RESTful APIs, PostgreSQL, Alembic, Uvicorn, JWT Authentication, Docker, Git/GitHub, Postman.
AI & Automation
n8n, Workflow Engineering, AI Agents, OpenAI/Groq API Integration, Prompt Engineering, Webhooks, LLM APIs, AI Decision Logic, API Integrations.
Tools & Platforms
Airtable, Google Sheets, Notion, OAuth.
System Design & Operations
System Architecture Design, Technical Documentation, Process Optimization, API Testing & Debugging, SEO, Document Management, Ticketing Systems.
Projects
Autonomous SEO Research & Content Agent
Summary
Developed an AI agent pipeline that autonomously researches trending topics and generates high-quality, SEO-optimized blog drafts, utilizing Python, Groq/OpenAI API, n8n, and Airtable.
DocuFlow & SupportDesk APIs
Summary
Architected robust backend document management and ticketing systems using a modern FastAPI/PostgreSQL stack with Python, Alembic, and Docker.
AI-Powered Recruitment & HR Onboarding Engine
Summary
Built an automated recruitment screening workflow that classifies candidates based on CV inputs and triggers personalized follow-up actions, designing a full-lifecycle HR engine across Slack, Gmail, Notion, and Calendly.